// comparison
Crisp Pro vs. Intercom Essential
pricing checked June 2026
Cheaper start
$25/mo
Live chat + shared inbox
- Best for: Small teams wanting flat-rate chat
- Model: flat
Compare
$39/mo
Messenger + help desk for SaaS
- Best for: SaaS teams wanting in-app chat
- Model: per-seat
Pricing math
Crisp Pro is 36% cheaper than Intercom Essential on starting plans — roughly $14/mo · $168/yr per seat.
Formula: monthly = pricier − cheaper · percent = round((monthly / pricier) × 100) · annual = monthly × 12
Verdict
Pick Crisp Pro if you're small teams wanting flat-rate chat. Pick Intercom Essential if you're saas teams wanting in-app chat.
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Caveats
- Crisp Pro: Workspace-based limits on agents
- Intercom Essential: Resolution-based AI pricing on top of seats
More comparisons
Other ways to swap Crisp Pro or Intercom Essential.
Prices change often — verify on the vendor's site before switching.