// comparison
Zendesk Suite Team vs. Gorgias Starter
pricing checked June 2026
Compare
$55/mo
Industry-standard help desk
- Best for: Larger support teams
- Model: per-seat
Cheaper start
$10/mo
Ecommerce helpdesk built around Shopify orders, refunds, and chat.
- Best for: Shopify stores answering order-status tickets at volume
- Model: flat
Pricing math
Gorgias Starter is 82% cheaper than Zendesk Suite Team on starting plans — roughly $45/mo · $540/yr per seat.
Formula: monthly = pricier − cheaper · percent = round((monthly / pricier) × 100) · annual = monthly × 12
Verdict
Pick Gorgias Starter if you're shopify stores answering order-status tickets at volume. Pick Zendesk Suite Team if you're larger support teams.
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Caveats
- Zendesk Suite Team: Expensive at scale, complex pricing add-ons
- Gorgias Starter: Per-ticket pricing punishes spikes
More comparisons
Other ways to swap Zendesk Suite Team or Gorgias Starter.
🟢Zendesk Suite Team vs Freshdesk Growth→🟢Gorgias Starter vs Freshdesk Growth→✉️Zendesk Suite Team vs Front Starter→✉️Gorgias Starter vs Front Starter→🔵Zendesk Suite Team vs Help Scout Standard→🔵Gorgias Starter vs Help Scout Standard→🟢Zendesk Suite Team vs Crisp Pro→🟢Gorgias Starter vs Crisp Pro→💙Zendesk Suite Team vs Intercom Essential→💙Gorgias Starter vs Intercom Essential→
Prices change often — verify on the vendor's site before switching.