// comparison
Help Scout Standard vs. Gorgias Starter
pricing checked June 2026
Compare
$22/mo
Email-first shared inbox
- Best for: SMB teams handling email support
- Model: per-seat
Cheaper start
$10/mo
Ecommerce helpdesk built around Shopify orders, refunds, and chat.
- Best for: Shopify stores answering order-status tickets at volume
- Model: flat
Pricing math
Gorgias Starter is 55% cheaper than Help Scout Standard on starting plans — roughly $12/mo · $144/yr per seat.
Formula: monthly = pricier − cheaper · percent = round((monthly / pricier) × 100) · annual = monthly × 12
Verdict
Pick Gorgias Starter if you're shopify stores answering order-status tickets at volume. Pick Help Scout Standard if you're smb teams handling email support.
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Caveats
- Help Scout Standard: Lighter on automation than Zendesk
- Gorgias Starter: Per-ticket pricing punishes spikes
More comparisons
Other ways to swap Help Scout Standard or Gorgias Starter.
🟢Help Scout Standard vs Freshdesk Growth→🟢Gorgias Starter vs Freshdesk Growth→✉️Help Scout Standard vs Front Starter→✉️Gorgias Starter vs Front Starter→🟢Help Scout Standard vs Crisp Pro→🟢Gorgias Starter vs Crisp Pro→💙Help Scout Standard vs Intercom Essential→💙Gorgias Starter vs Intercom Essential→🟢Help Scout Standard vs Zendesk Suite Team→🟢Gorgias Starter vs Zendesk Suite Team→
Prices change often — verify on the vendor's site before switching.